Marketplace Training Resources for Health Insurance Agents

You’ve completed the FFM certification, but are you still looking to learn more about the marketplace? We can help you with that!

At Ritter, we’re committed to helping our agents launch successful careers, so we’ve created many materials for agents to increase their knowledge of the marketplace.

Keep reading to explore how to push your Affordable Care Act (ACA) career to the next level.

Ritter Marketplace Training Resources

We’ve created many resources for agents looking to enter the under-65 marketplace or learn more about selling these products. Explore what we have to offer our agents!

Under-65 Product Page

Just getting started and looking for introductory information about individual health insurance products? Our ACA/Under-65 page is a great place to start!

On this page, you’ll find resources about the carriers we offer which have under-65 products, where to find leads for marketplace clients, and some helpful blog posts we’ve written over the years.

The Complete Guide to Selling Affordable Care Act Insurance Plans

We’ve created a comprehensive guide to making ACA insurance sales for agents who are looking to get into this business for the first time. This is also a great resource for agents who have been selling marketplace insurance plans but are looking to take their sales to the next level.

In the eBook, we discuss:

  • Why sell ACA plans?
  • How to market ACA plans
  • The future of the ACA
  • Preparing to sell ACA plans
  • Finding the right ACA plan for your client
  • How to make the most of ACA sales

We’ve also included a call script to help with making your first sales calls, a customizable appointment card, a referral letter to send Medicare clients, an ACA plan comparison chart, and compliance resources!

One reader, Nibondh V., described The Complete Guide to Selling Affordable Care Act Insurance Plans as, “a beautiful manual! It is so elegant, professional, and informative.”

Download your free copy of the ACA eBook!

Knight School ACA Lessons

Knight School is our online training resource for insurance agents. These training courses are free to access at any time. We have modules that cover a wide range of topics including Medicare products, marketing suggestions, business practices, and more.

Danica Stover, our Director of Product Sales, will walk you through the basics of the ACA market, how plans are structured, and how to get started selling these products. Start your Knight School quest today!

Learn the basics of health insurance marketplace sales with our module, ACA Basics!

Knight School by RitterIM

The Ritter Blog

We cover a variety of topics on the Ritter blog, and we are focused on staying up to date with important changes that agents need to know. We’ve written many ACA-focused blog posts that cover everything from federal training, key legislation, essential knowledge, and marketing suggestions for agents.

Every year, we report on how the ACA market is doing and what we predict may influence the marketplaces the most. You can read our State of the ACA Market post to learn about the changes coming to the market.

Check out our Surviving OEP page to read the critical posts and resources that will help your ACA business. We rotate content on this page to reflect important information at different points of the year.

The Agent Survival Guide Podcast

As a busy insurance agent, sometimes it’s easier to listen to a podcast episode on the go. Ritter’s Agent Survival Guide Podcast is essential to agents looking to make the next step in their career.

The ASG podcast covers ACA-related topics, Medicare insurance products, supplemental insurance, compliance updates, and sales strategies. You can listen to the podcast on Spotify, Apple Podcasts, and Podbean.

Start your journey towards surviving today, and thriving tomorrow, by listening to the ASG Podcast!

Ritter Docs

Ritter Docs is home to carrier pages that host carrier websites and other helpful information about specific carriers. There, we have a dedicated Under-65 Health page with all of the ACA info you could need to get started in the marketplace.

Ritter Docs also hosts an on-demand training library that includes videos covering additional agent training, product information, and recaps of recent events!

Ritter Docs is free for all Ritter agents, but if you’re not already signed up, register today to have access!

Ritter’s Under-65 Sales Team

We’ve assembled the brightest minds in ACA sales to create our dedicated under-65 Sales team. Our Sales team are your advocates for your best portfolio. Reach out to our Sales team for a portfolio review to make sure you have the most competitive contracts in your market.

Our ACA team also hosts frequent trainings and events throughout the year if you’re interested in learning more and expanding your knowledge. Our bi-monthly ACA Market Forum is a great event to learn more about the marketplace and recent updates.

Stayed tuned for information on a bi-monthly education series that will include ACA 101, ACA 102, and ACA 103. These sessions will build upon each other to fully prepare you as you begin to sell ACA products. You can contact our Sales team to connect with the Under-65 team!

If you’re not already a Ritter agent, it’s free to sign up to have full access to our events and our knowledgeable Sales team!

We host exclusive events with agents in mind throughout the year. Stay tuned for updates!

Additional ACA Training Resources

There are many ACA training resources available from other organizations for agents looking to step into this product type for the first time.

HealthSherpa

We’re big supporters of HealthSherpa for their one-stop training and enrollment platform for agents looking to simplify their enrollments. HealthSherpa offers training webinars and other resources for agents.

We have an excellent partnership with them if you’re interested in adding an agency account! Adding your account to the Ritter agency allows our Sales team a level of oversight for troubleshooting and assistance.

After registering with Ritter, sign up for a HealthSherpa account and use code FB05 to join our agency! If you have an existing account, go into your account settings and click Join Agency, then input the code.

AHIP

Another training opportunity is directly from AHIP, which you may already be familiar with. Their Health Insurance Exchanges and the Affordable Care Act training is a great option for agents looking to expand their knowledge of the ACA.

If you’re already an AHIP member, the fee for this course is discounted, but non-members are also eligible to take the training. This course is a self-paced online program that is three and a half hours long with one exam.

By completing this training, you’ll have a full understanding of the ACA and the exchanges. You’ll also learn how agents and brokers can empower individuals signing up for affordable healthcare coverage.

This training counts towards the Healthcare Compliance Professional (HCP) designation, if you’re interested in continuing the program. AHIP recommends this training course to agents and brokers looking to further their knowledge.

Please note: This course is a great resource but is not a required training to sell ACA products.

Health Reform: Beyond the Basics

Health Reform: Beyond the Basics is a resource project, sponsored by the Center on Budget and Policy Priorities, that provides training and resources for agents selling marketplace products.

Standout tools include resources on eligibility guidelines, the enrollment process for marketplace coverage, Medicaid basics, and information about CHIP. We recommend marketplace agents check out the SEP Reference Chart and the Yearly Income Guidelines documents.

HealthCare.gov

If you’re interested in selling ACA products, getting familiar with HealthCare.gov can be helpful to better educate your clients. They have excellent blog posts that cover a variety of topics for clients and agents. These can be a great place to learn general knowledge about marketplace coverage.

HealthCare.gov also features helpful pages to troubleshoot or find answers for any issues you or your client may be having. Be aware that a large portion of HealthCare.gov is aimed towards consumers.

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At Ritter, we’re always striving to make sure that you have the tools you need to feel confident in your business. This is an excellent time to become a Ritter agent and take advantage of the resources we’ve listed.

If you’re already a Ritter agent, contact our Sales team to hear more about ACA training resources. We’re excited to see your new success!

Not affiliated with or endorsed by Medicare or any government agency.

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