The Best Insurance Commission Tracking Software for Agents & Agencies

You may enjoy selling health insurance plans because you like helping others, but you and your family may also depend on the broker commissions your insurance career or side hustle provides.

Depending on the carriers you work with and the time of the year (e.g., the Annual Enrollment Period), you may not always get the money you earn right after a sale. In fact, you may have to wait weeks or months to receive your checks or electronic deposits.

So, what are the best insurance sales commission management software programs out there? Something that would allow you to easily track your Medicare Advantage commissions, Part D commissions,, Medicare Supplement commissions, and more? Here are our recommendations!

1. The Ritter Platform

If you’re partnered with a field marketing organization (FMO), there should be a way for you to access your commission statements for the business you write through the organization. (If there isn’t, you may want to partner with a different FMO!)

Ritter Insurance Marketing makes accessing commission statements incredibly easy for agents via their Ritter Platform commission-tracking software. To access your commission statements with Ritter, simply:

1. Log in to App.RitterIM.com
2. Click on the Client in the navigation menu across the top of the page
3. Select Commissions from the drop-down menu

2. Your Carriers’ Agent Portals

If you get paid by certain carriers, you should be able to access your commission statements through the carriers’ agent portals. Many carriers will have a Commissions tab within their portal, making tracking your Medicare commissions, and other commissions, simple.

3. A Good Old Microsoft Excel Sheet

Are you a fan of Microsoft Excel? Are you just starting out selling insurance, or do you own a small book of business?

You could create your own Excel sheet to satisfy your commission-tracking needs for free. Just record all your sales, any relevant information about them you’d need for a commission inquiry, and a column titled something like, “Commission Received,” where you can put a “yes” or “no” after the individual sales.

If you’d like to use this method (which works great in conjunction with the other two commission-tracking methods we’ve mentioned), here are the column headings we’d recommend:

• Member Name
• Medicare ID Number
• Date of Birth
• Product Type
• Date of Application
• Date Sent to Carrier
• Commission Received

If you’re not familiar with Excel, don’t fret! There are many free training videos and articles out there to help you get up to speed.

With Excel, you can add in more data about your sales (e.g., member age, county, carrier, commission amounts for sales) even create graphs or charts to see trends in your sales and where the bulk of your commission comes from (e.g., the type of product you use the most, the type of client you work with the most, and your top target market). However, we’d recommend storing these client details in a customer relationship management system (CRM).

Third-Party Commission-Tracking Software Insurance Agents

There are additional insurance sales commission software programs out there — both for the web and your phone. (There’s an app for everything nowadays, isn’t there?)

While you’re free to explore these programs, we really caution against making hasty decisions regarding where you’re putting your info and your client’s info. Remember HIPAA and any applicable Medicare compliance guidelines.

Research your options well and consider the consequences of using the “free” software out there. Also, consider this — do you really need to use a third party’s software to track your commissions when you have secure, stable options like Ritter’s Platform, carriers’ agent portals, and Microsoft Excel?

Consider this: Do you really need to use a third party’s software to track your commissions when you have secure, stable options like Ritter’s Platform?

If you’re selling insurance, you may be doing it out of the goodness of your own heart, but chances are, you’re also likely in the business to help support you and/or your family. When you offer multiple types of products through multiple carriers, as great insurance agents do, tracking your insurance sales commissions is vital to ensure you’re getting all the money you’re entitled to for your hard work. Luckily, there are several easy ways to do just that.

Have you tried to resolve a commission issue with a carrier, but feel like you’re not getting anywhere with getting the money you’re owed? To escalate commission issues (for commissions that your FMO does not pay), you can contact Ritter’s Broker Support Team at 800-769-1847. Ritter’s knowledgeable staff members can provide you with additional resources in resolving disputed commissions and try to help you get the money you deserve.